Inquiries by Phone or Fax

This page provides information on how to make inquiries about our products and services by phone or fax.

Please read the following notes before making an inquiry.

For downloading "Failure situation report form", please confirm here.

Head Office

Phone: +81-42-589-8771
Available from 9:00 to 17:00 (Japan time),
except Saturdays, Sundays and holidays
FAX: +81-42-589-8774
Address: 7-1,4 chome, Asahigaoka, Hino-shi, Tokyo 191-0065, Japan

Tohoku Branch

Address: JRE Sendai Honcho 9F, 2-1-29, Honcho, Aoba-ku, Sendai 980-0014, Japan

Address: JR Gate Tower 30F, 1-1-3 Meieki, Nakamura-ku, Nagoya 450-6630, Japan

Address: Nomura Fudosan Midousuzi Hommachi Building 4F, 4-2-12, Hommachi, Chuo-ku, Osaka 541-0053, Japan

Address: Sannomiya Chuo Building 10F, 4-2-20, Goko-dori, Chuo-ku, Kobe-shi, Hyogo 651-0087, Japan

Address: Toshiba Fukuoka Building 12F, 2-4-1, Nagahama, Chuo-ku, Fukuoka 810-0072, Japan

By sending your personal data, you are consenting to the following.

We use your personal data in order to reply to your inquiry, to provide you with further information when it's necessary.
Our group companies or third party contractors may use your personal data to the extent necessary to respond to your inquiry.
You can request us at any time to disclose, correct or delete any personal data on you that we have retained. Please contact the division indicated above
You can choose not to disclose your personal data, but doing so may prevent us from responding to your inquiry.
Please see Toshiba Teli Corporation's Privacy Policy.
Children under 16 years old are requested to make an inquiry only after receiving the consent of a parent or guardian.
Inquiries sent on Saturdays, Sundays, or during company holidays, will be received on the earliest working day and dealt with as soon as possible.