Contact Us
Inquiries about Products and Services
Please read the Notes Before Making an Inquiry before contacting us.
If you have queries please contact our sales representative in charge or fill out our inquiries form.
Please refrain from making inquiries for sales purposes.
For downloading "Failure situation report form", please confirm here.
Please use the dedicated page for equipment specifications, instruction manuals, CAD data, and software downloads.
- Inquiries via form
When making an inquiry through the inquiry form, please provide as many specific details as possible regarding your comments or questions.
- Inquiries by phone or fax
If your matter is urgent, please contact us by phone.
TeliCam SDK software, 3D CAD model data, Specifications & Operation Manual
User registration is required to use TeliCam SDK software's services.
Inquiries about Machine Vision Camera FAQs
Other Information About Toshiba Teli
Corporate activities, general inquiries, and hubs.
If you have any questions regarding the purchase of Toshiba Teli products (including purchasing channels), repair services, or parts purchases, please contact us via
"Inquiries via Form or Phone".
Before making an inquiry, please read the following.
By sending your personal data, you are consenting to the following.
- We use your personal data in order to reply to your inquiry, to provide you with further information when it's necessary.
- Our group companies or third party contractors may use your personal data to the extent necessary to respond to your inquiry.
- You can request us at any time to disclose, correct or delete any personal data on you that we have retained. Please contact the division indicated above
- You can choose not to disclose your personal data, but doing so may prevent us from responding to your inquiry.
- Please see Toshiba Teli Corporation's Privacy Policy .
- Children under 16 years old are requested to make an inquiry only after receiving the consent of a parent or guardian.
- Inquiries sent on Saturdays, Sundays, or during company holidays, will be received on the earliest working day and dealt with as soon as possible.
- The input form is protected by SSL/TLS encryption. Please note that you may not be able to access this page if you are using a browser that does not support SSL or if access is restricted by firewall settings within your corporate network.
- Fields marked with an asterisk (*) are required and must be completed or selected.