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Inquiries form

Inquiries form

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Inquiries form

Head Office

Phone
+81-42-589-8771
Available from 8:45 to 17:15(Japan time),
except Saturdays, Sundays and holidays
FAX
+81-42-589-8774
Address
7-1,4 chome, Asahigaoka, Hino-shi, Tokyo 191-0065. Japan

Tokyo Operations

Address
Toshiba-cho 1, Fuchu-shi, Tokyo 183-8511. Japan(On-site at Toshiba Operations)

Tohoku Branch

Address
JRE Sendai Honcho 9F, 2-1-29, Honcho, Aoba-ku, Sendai 980-0014, Japan

Chubu Branch

Address
Meisei Nichome Building, 2-33-10, Meisei, Nishi-ku, Nagoya 451-0064, Japan

Osaka Branch

Address
Nomura Fudosan Midousuzi Hommachi Building 4F, 4-2-12, Hommachi, Chuo-ku, Osaka 541-0053, Japan

Kobe Branch

Address
Sannomiya Chuo Building 10F, 4-2-20, Goko-dori, Chuo-ku, Kobe, Hyogo 651-0087, Japan

Kyushu Branch

Address
Toshiba Fukuoka Building 12F, 2-4-1, Nagahama, Chuo-ku, Fukuoka 810-0072, Japan

Before making an inquiry, please read the following.

By sending your personal data, you are consenting to the following.

  • We use your personal data in order to reply to your inquiry, to provide you with further information when it's necessary.
  • Our group companies or third party contractors may use your personal data to the extent necessary to respond to your inquiry.
  • You can request us at any time to disclose, correct or delete any personal data on you that we have retained. Please contact the division indicated above
  • You can choose not to disclose your personal data, but doing so may prevent us from responding to your inquiry.
  • Please see Toshiba Teli Corporation's Privacy Policy .
  • Children under 16 years old are requested to make an inquiry only after receiving the consent of a parent or guardian.
  • Inquiries sent on Saturdays, Sundays, or during company holidays, will be received on the earliest working day and dealt with as soon as possible.